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Your Car Deserves Better: Why Chicagoans Are Choosing Paintless Dent Repair Over the Body Shop

If you’ve lived in the Chicagoland area for more than five minutes, you already know: Our weather doesn’t play fair. From hail storms in Naperville to windblown parking lot carnage in downtown Lombard, I’ve seen it all. I’m David Olavarria (Dave O) — and for the last

Dentless Touch: The Perfect Solution to Automotive Tariffs

The ongoing automotive tariffs in the United States have caused a significant ripple effect throughout the industry. As tariffs and trade restrictions continue to fluctuate, manufacturers are faced with increasing costs and unpredictable supply chains. These issues inevitably trickle down to consumers, impacting repair costs and turnaround times. Rising Part

How Dentless Touch Uses Social Media to Educate, Build Trust, and Showcase Expertise

At Dentless Touch, social media isn’t just a tool—it’s an essential part of how we connect with our customers, educate them about Paintless Dent Repair (PDR), and highlight the skill and craftsmanship of our technicians. With over 30 million total views across our social media platforms, and

Why Removing Dents from Your Vehicle is a Must: Protect Your Investment, Value, and Safety

Why Removing Dents from Your Vehicle is Essential Dents and dings on a vehicle may seem like minor cosmetic flaws, but ignoring them can lead to a variety of problems that go beyond appearance. Whether the damage is caused by hail, a parking lot mishap, or a minor accident, addressing

The Sacrifices of Running a PDR Business: What It Really Takes

You see the success, the steady flow of cars coming in, the customers leaving happy, and the business thriving. From the outside, it looks like an easy operation—fix dents, collect payments, and move on to the next. But let me tell you, running a brick-and-mortar PDR shop isn’t

Active Understanding vs. Going Through the Motions: The Key to Mastering Paintless Dent Repair

Going Through the Motions This is when a trainee mechanically performs the steps without truly engaging their mind. They might follow instructions to the letter—setting up their light, placing their tool, or tapping down high spots—but without asking themselves WHY they are doing it. The work may look

Mastering the Art of Paintless Dent Repair: Why It's Not for Everyone

Paintless Dent Repair (PDR) is a unique skill set that not everyone can master. It’s a craft requiring an exceptional blend of mental focus, fine motor skills, patience, and a drive for precision. While many people can learn the basics, becoming truly proficient—or even a master—requires a

Removing Car Dents With Lateral Tension

Lateral tension is an essential technique used in paintless dent repair (PDR), and it plays a crucial role in how Dentless Touch achieves top-quality results. This method helps release stress from the metal and allows the dent to return to its original form more smoothly, enabling precise and efficient repairs.

Strategic Moves: Connecting Chess Strategies to Paintless Dent Repair for the Car Enthusiast"

In the world of craftsmanship and strategic games, there lies an intriguing parallel between the meticulous art of paintless dent repair (PDR) and the ancient game of chess. Both realms demand a high level of strategy, patience, precision, and skill development. This comparison might not be apparent at first glance,

Action vs. Reaction: How Every Push Shapes Perfection

1. Thought Process in PDR: Anticipating the Reaction * Understanding the Damage: Before any action is taken, a PDR technician must thoroughly assess the dent or damage. This initial action of understanding sets the stage for the entire repair process. They must predict how the metal will react to certain manipulations,

25 Pros and Cons: PDR vs. Bodyshop

When it comes to repairing dents and dings on your vehicle, two popular choices emerge Paintless Dent Repair (PDR) by Dentless Touch Chicago and traditional body shop repairs. In 2024, staying informed about the latest trends and techniques in vehicle repair is crucial, and understanding the unique advantages of Paintless

Breaking Down Myths: The Comprehensive Guide to PDR in 2024

1. PDR Only for Small Dents: It's a misconception that PDR can only repair small dents and dings. In reality, PDR can fix dents ranging from the size of a dime to large collision-style damage, depending on the location and severity . 2. Damage to Vehicle's Paint:

Leading with Purpose: David’s Approach to Building a Top-Notch PDR Team

As the proud owner of Dentless Touch in Chicago, today, I want to give you a glimpse behind the scenes of my business – the vital tasks and responsibilities crucial to our success but often unseen by my fantastic team of technicians. Firstly, as the leader of this ship, my primary

Precision over Speed: The Consequences of Rushing in PDR

1. Overpushing the Dent: Rushing can lead to overpushing the dent, where the technician applies too much pressure and pushes the metal beyond its original shape. This can create a bulge or a high spot, making the repair more noticeable and difficult to correct. 2. Cracking the Paint: If the

Metal Fatigue: Accuracy Is Key

Metal fatigue is a critical concept to understand in paintless dent repair, especially when dealing with deep and stretched metal. Here's a breakdown of what it is and why precision is so important: 1. Definition of Metal Fatigue: Metal fatigue refers to the weakening of metal due to

Personal Branding: What is it?

Promotion plays a critical role in how potential customers discover Dentless Touch. This could be through various channels like blogs, ads, or Google searches. The key is to spread the word about the company's expertise in Paintless Dent Repair. By leveraging multiple promotional strategies, Dentless Touch can increase

Revolutionizing Repair: How the 2024 Mobile Tech Expo Empowers Paintless Dent Repair Professionals

The 2024 Mobile Tech Expo, scheduled for February 1-3 in Orlando, FL, presents a valuable opportunity for professionals in the Paintless Dent Repair (PDR) industry. This expo is a prime destination for those new to the detailing and PDR industry, as well as seasoned professionals, due to several compelling reasons:

Comparing Skill Sets: Paintless Dent Repair vs. Collision Repair - A Personal Perspective

In the world of automotive repair, two distinct paths often unfold: Paintless Dent Repair (PDR) and Collision Repair. Both fields offer unique challenges and opportunities, but as the owner of Dentless Touch, I'd like to share a personal perspective on why PDR often emerges as the preferred choice

The Death of Quality: Striking the Balance Between Speed and Excellence in Paintless Dent Repair

In the paintless dent repair world, there exists a fine line between efficiency and artistry. At Dentless Touch, we firmly believe that quality should never be sacrificed in the pursuit of speed. In this article, we delve into the critical importance of maintaining the highest standards in paintless dent repair,

The Art of Efficiency: Systemizing and Prioritizing Paintless Dent Repair for Technicians

In the world of automotive repair, Paintless Dent Repair (PDR) stands out as a true art form. Skilled technicians adeptly reshape metal surfaces to their original glory without the need for paint or filler. However, beneath the surface of this craft lies a need for systematic processes and prioritization. In

Comparison: Retail vs. Wholesale/Dealership Paintless Dent Repair Technician Roles

Aspect Retail PDR Technician Wholesale/Dealership PDR Technician Focus and Scope Primarily deals with individual car owners seeking cosmetic repairs for personal vehicles. Works with dealerships, rental agencies, and fleet management companies to repair multiple vehicles quickly. Client Interaction Direct interaction with vehicle owners, needs to communicate repair process and

Conduct With Excellence

A successful technician in a service-based business, such as a Paintless Dent Repair (PDR) business, should possess a combination of technical skills, customer service acumen, and a positive mindset. Here's a comprehensive guide on how a technician should conduct themselves in a PDR business: Technical Excellence: * Mastery of

Every PDR Tech Should Read This

Congratulations. You've decided to start one of the most difficult, physically taxing, and mentally straining self-employment options available. Not exactly what you expected in the first sentence, eh? Well, this content is going to be a lot different from the Rah-Rah cheerleader nonsense you will find in AI-written

The Science of Paintless Dent Removal

Paintless Dent Repair Science REFLECTION: Paintless Dent Repair (PDR) is a technique used to repair or remove dents and imperfections from the metal surface of a vehicle without the need for traditional bodywork and painting. One of the key tools used by PDR technicians is the reflection of light, which

STEEL AND ALUMINUM REPAIRS: WHAT EVERY CAR OWNER NEEDS TO KNOW

When it comes to automotive repair, there are two popular materials used: aluminum and steel. Both materials have their pros and cons, and each requires different repair methods. If you're in the market for a new vehicle or need repairs done, it's essential to understand the

Industry Talks with Gene Fetty

Mobile Tech Expo 2023 was a blast! Stanliner Tools filled the air, and over 500 Dent repair technicians- it's safe to say not a single dent around the United States was repaired this weekend.

Climbing The Mountain of PDR

As a seasoned Master Technician and Dentless Touch Instructor, I can attest that learning the skill of Paintless Dent Repair (PDR) is like climbing a mountain; challenging and rewarding at the same time. The process of learning PDR requires a combination of technical knowledge and manual dexterity, and there are

Why They Chose Paintless Dent Repair: The Emotional Benefits

10 Benefits of Paintless Dent Repair

Let's go over some of the distinct benefits of PDR for the customer! 1. Faster repair time: Paintless dent removal can often be completed in a matter of hours, whereas traditional body repair methods can take days or even weeks to complete. 2. Cost-effective: Paintless dent removal is

Exclusive Content

A day in the life...

Dentcraft PDR Accessories

We unbox a series of accessories we use daily for Paintless Dent Repair I know pushing rods are important, but what else will I need? Window Wedges - To wedge the door cavity to allow access for our PDR rods. An upgrade from these would be the Talon Wedge or

"THE ULTIMATE LIST" Black Friday PDR TOOL Deals

This is a surprisingly short list this year. Dave and I spent a few hours ensuring we didn’t miss a sale…not to say we didn’t. Even though this year, only ⅓ of PDR tool companies are participating in Black Friday/Cyber Monday Deals compared to last year. Fortunately,

Moving Too Fast Too Soon

One of the biggest downfalls in progressing your PDR skill is moving too fast, too soon. Trainees will see a video, a tech in action, or just a natural habit and assume they can perform PDR quickly. 0:00/1× The most famous saying within PDR is "slow is

How To Be Likeable

"If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own." – Dale Carnegie

Step By Step Guide - Standard Dent Removal

Here we have a standard quarter-size dent that we will remove with specialized tools from the panel's backside. This process is called the Paintless Dent Repair process. This extrinsic skill is the precise foundation of PDR, and we will always resort to these concepts and foundations when working

Trainee Chant

This Is My Hood This is My Rod I Will Treat You With Respect And Not Poke Or Prod I Will Push You With Care Until You Are Correct I Will Keep Pushing And Always Crosscheck My Light Tells Me All It Can Do No Wrong I Will Move It

Mobile Tech RX vs CCC One Estimating Software

We've been a Mobile Tech RX user since 2017, with four Dentless Touch locations using it; invested we are. Last year we decided to expand to small-medium conventional body shop repairs alongside PDR. which explains the need for a more accurate and reliable estimate software with more useful

Viral Videos...Are They Worth It?

Tools Tools Tools

I go through a quick tool haul from Anson PDR. Some of these tools are necessities, while others can be considered luxuries. Another small haul from @ansonpdr at Dentless Touch Chicago Featuring: - Cactus Green PDR Glue - Endeavor Dent Tools, Crown Jewel 13” @endeavordenttools - Bolster tip holder -

The Biggest Threats to the PDR Industry 🎙

The Biggest Threats to the Paintless Dent Repair Industry

Easier to communicate to an insurance adjuster then customers 🎞

Never Lose a Customer to Price...Change the Scope🎞

Not everyone will agree with me on this one but hear me out. I've wrote full estimates with R&i and spent the time explaining to prospects, why and how we will repair their damage. Only to get  " Thanks, I will let you know if I

Can Customer Service Overpower Poor PDR 🎙

Dave and Chris dive into customer service and wonder if it can overpower a less than 100% PDR repair. Tune in to catch their thoughts and what they do to deliver the ultimate customer service experience in their facilities.

Fixing Minor Hail Dents in 2 mins 🎞

Dentless Touch is testing out the hotbox machine, and what better way to do it than a dent race?  Here is a short video discussing our thoughts on our race. WATCH BELOW↓

Content Creation For Your Company 🎙

We dive deep into what platforms have been useful in 2022 for content creation for Dentless Touch. What is the importance of creating a portfolio of content for your business?

Be Productive! See how we do it at Dentless Touch 🎞

We recently set up a production board here at the shop, and it has been amazing now that we have a full-time office manager and two technicians. Little chaotic knowing when new customers would be coming through the door and how much time we had available throughout the day. Watch

Perfect Pull Mark's Mobile Paintless Dent Repair Van Setup 🎞

Mark from Perfect Pull stopped by to show us his mobile setup for BIG smash repairs. Mark has been doing PDR for over 20 years; I think he has a setup that can handle any situation. He mainly handles dealer lots where the average size dent is above 6 inches.

How we estimate PDR for insurance companies 🎞

We all know estimating damage that could be PDR is a nightmare when you need to explain it to an insurance adjuster. I've only recently converted most of my clients from COD to insurance to eliminate price-anchoring based on deductibles. This opened up another can of worms. There&

When the R&I Cost More than the Dent 🎞

Sometimes a minor dent requires the biggest effort. We worked on a Tesla model Y and ultimately had to strip the door down to remove a dime size dent. The total estimate was over $400. I share with you how we landed the job and a five-star review. WATCH BELOW↓

THE HISTORY OF PAINTLESS DENT REPAIR

What is Paintless Dent Repair? Otherwise known as paintless dent repair. PDR is the process of removing dents,dings, creases and hail damage from vehicles without the inconvenience and expense of traditional panel shop repair methods, aka the body shop. The start of PDR started in early B.C.E

The Best Glue Tabs on the Market🎞

Glue and the tabs needed to pull have evolved since I first started.  The technological advancements seem to keep up with the demand as today's techs now repair HSS/Aluminum panels daily. Keco has put Glue Pulling Repair on the MAP...   I want to share my favorite glue

How we repaired a 40" Crease Repair 🎞

Door off, Hands Dirty Dent Repair 🎞

Sharpest Dent We've Fixed this Year 🎞

TECH TIP | LIGHT PLACEMENT ON A HOOD PDR REPAIR 🎞

Try this Tech tip if your struggling trying to find a good place to put your light when working on the back side of a hood.  It has saved me a few times when I am not able to remove the hood.  Enjoy!

THE HISTORY OF PAINTLESS DENT REPAIR

What is Paintless Dent Repair? Otherwise known as paintless dent repair. PDR is the process of removing dents, dings, creases, and hail damage from vehicles without the inconvenience and expense of traditional panel shop repair methods, aka the body shop.  PDR is faster, more convenient, and usually less expensive. Paintless

OVERCOMING ADVERSITY🎞

Vehicles to Stay Away From🎙